Service Advisor

Auto Rozgaar (Group of Arru HR Services)

• greeting Customers and Directing Them to Available Mechanics.

• consulting with Mechanics Regarding Necessary Repairs and Possible Alternatives to Expensive Repairs.

• using Your Knowledge of Our Products and Services to Sell or Provide In-depth Information About Available Parts and Service Options to Customers.

• answering Questions About Service Outcomes and Scheduling and Booking Appointments, Vehicle Drop-off, and Vehicle Pick-up.

• providing Customers with Information and Advice On Warranty Protections, Potential Cost Savings, and the Advantages of Trading in Versus Fixing Their Car.

• managing and Overseeing the Dealership's Workflow and Schedule.

• calling Customers to Advise Them About Service Changes or Car Pick-up Times.

• maintaining Positive Customer Relationships to Ensure Repeat Business.

• ensuring all Details On Services Rendered and Costs are Related to Customers and Processing Their Payments.

• liaising with Service Technicians About Parts Ordering and Ensuring Parts are Available When Needed.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Service Advisor

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office