Senior Sales Executive

Design Cafe

Customer Excellence

· Keeps and drives the team to keep the customer as the top priority

· Ensure high levels of customer conversion through excellent service

· Ensures timelines are adhered to at all client touchpoints and follow-ups

· Align closely with leadership to ensure marketing strategies and tactics to meet business objectives.

Process Excellence

· Leads and directs all activities of the client relationship management team with designated timeframes while using tools and resources to drive a high level of productivity.

· Work with the designer teams to ensure conversions and follow-ups

· Coordinate with online and offline marketing teams to help strategize and maximize lead generation campaigns

· Analyzes and uses business reports to identify missed opportunities and to positively impact client conversions

· Leverages tools, processes, and best practices to drive operational excellence and consistently executes Standard Operating Procedures (SOP's).

· Responsible to act as an escalation point throughout the lead conversion phase and ensure closure of concerns within the timelines define

· Ability to forecast and analyze business trends, performance trends, periodic reporting to the management and take actions on findings

Essential Skill Sets

· Customer management skills

· Strong revenue orientation

· Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts

· Demonstrate the ability to organize, delegate, prioritize, meet deadlines, and follow-up on all store activities

· Analytical mindset with the ability to track and report on marketing performance metrics as well as lagging revenue attribution, revenue influence, and ROI.

· Excellent relationship management skills with the ability to build rapport, influence and deepen relationships with stakeholders

· Excellent verbal and written communication skill

• Experience

  2 - 6 Years

• No. of Openings

  3

• Education

  Any Bachelor Degree

• Role

  Sales Executive

• Industry Type

  Architecture / Interior Designing

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office