A telecaller, also known as a telemarketer or telephone sales representative, is responsible for connecting with customers by phone to generate sales or leads. Their duties include:
Making calls: Making outbound calls to potential and existing customers to promote products or services, encourage purchases, and arrange appointments
Managing calls: Handling incoming calls, resolving customer issues, and organizing customer information
Building relationships: Fostering relationships with existing clients and building rapport with potential clients
Providing information: Explaining company products and services, and staying up to date with market trends
Meeting targets: Meeting and exceeding sales targets
Providing feedback: Collecting data on customer experiences and relaying it to relevant divisions
Documenting conversations: Maintaining daily call records and submitting progress reports
Addressing objections: Addressing customer concerns and objections with persuasive responses
Attending meetings: Attending regular team meetings to discuss progress and expectations
Experience
2 - 5 Years
No. of Openings
3
Education
Secondary School, B.Com
Role
Senior Sales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Office no 08, 1st floor, Raghuleela Mall. Kandivali (w) .