Senior Operations Project Analyst

Jitendra Singh Technical Services LLC

Job Requirements:

Excellent knowledge of best practices around Communication, Scheduling, Planning, Traceability and Accountability.

OPA should have Experience in Edge Data Center, Edge Network, POP, Telecommunication, Telco, CDN, Fiber Networking or Fiber Optics Networking and Compliance Management

Great at organizing, prioritizing, and multitasking

Strong understanding in project management and data analysis

Excellent verbal and written communication skills

Strong analytical and problem-solving abilities

Exceptional research and reporting skills

Portal Proficient: Project Management software, Excel

Education: College Degree, Engineering or Business preferred

5-10 Years IT Infrastructure technologies Experience

ITIL, PMP, CCNA, DCIM, CCIE Certification is plus

Job Responsibilities:

Primary Interface with the RISC team (Audit) and their workload - Detail and Analytic focused.

Ultimate person responsible for the Quality of our Audit (RISC or HWS) product being delivered back to customer.

Responsible for SOP, Instructions to the field and managing the L0-L5 process. Maintain project timeframes, objectives, and communications

Create and manage documentation and reports for projects

Track, forecast and report on project progress including metrics and challenges

Participate in the Service Delivery Team for Global Operations Support, Field Repair Service, Global Onsite Deployments Support and Reverse RMA Logistics

Project management of the execution phase of data center initiatives (post-design)

Communicate project plans, goals, and direction for the projects

Organize project meetings and distribute minutes to all project team members

Maintain project schedules

Coordinate procurement and delivery of hardware required to support the project

Work with a cross-functional set of stakeholders to support the project initiative, ensuring installation meets client provided design and standards.

Management of in-flight project change

• Experience

  5 - 10 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Project Analyst

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home