Senior Operations Project Analyst

Jitendra Singh Technical Services LLC

Job Requirements:

• Excellent knowledge of best practices around Communication, Scheduling, Planning, Traceability and Accountability.

• OPA should have Experience in Edge Data Center, Edge Network, POP, Telecommunication, Telco, CDN, Fiber Networking or Fiber Optics Networking and Compliance Management

• Great at organizing, prioritizing, and multitasking

• Strong understanding in project management and data analysis

• Excellent verbal and written communication skills

• Strong analytical and problem-solving abilities

• Exceptional research and reporting skills

• Portal Proficient: Project Management software, Excel

• Education: College Degree, Engineering or Business preferred

• 5-10 Years IT Infrastructure technologies Experience

• ITIL, PMP, CCNA, DCIM, CCIE Certification is plus

Job Responsibilities:

• Primary Interface with the RISC team (Audit) and their workload - Detail and Analytic focused.

• Ultimate person responsible for the Quality of our Audit (RISC or HWS) product being delivered back to customer.

• Responsible for SOP, Instructions to the field and managing the L0-L5 process. Maintain project timeframes, objectives, and communications

• Create and manage documentation and reports for projects

• Track, forecast and report on project progress including metrics and challenges

• Participate in the Service Delivery Team for Global Operations Support, Field Repair Service, Global Onsite Deployments Support and Reverse RMA Logistics

• Project management of the execution phase of data center initiatives (post-design)

• Communicate project plans, goals, and direction for the projects

• Organize project meetings and distribute minutes to all project team members

• Maintain project schedules

• Coordinate procurement and delivery of hardware required to support the project

• Work with a cross-functional set of stakeholders to support the project initiative, ensuring installation meets client provided design and standards.

• Management of in-flight project change

• Experience

  5 - 10 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Project Analyst

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home