Senior Manager- Marketing Operations

Talent Zone Consultant

Key Objectives for this Profile:

Delight end-advertiser with our delivery, drive continuous improvements on processes, quality of delivery, productivity and best practices across operations teams

Build capability plans in line with new process being outsourced

Stay informed on latest market and industry trends and infuse best practices into delivery wherever required

Work collaboratively with customer facing teams and execute the goals agreed with the end advertiser

Plan, create and execute a holistic digital strategy and programs towards meeting overall business objectives and goals like CPL (Cost Per Lead), Budget Utilisation, and Google Quality Score. 

Manage stakeholder relationships across all processes and deliver on the SLAs agreed

Work with Leadership Team to set, refine and review goal progress 

Research emerging technologies as well as competitor's digital strategy for industry best practices and opportunities to improve internal tools and capabilities of the campaigns

Mentor and coach individuals to create next line of leadership within the team. Drive hiring initiatives in collaboration with the HR team to get the right talent on board

Qualification and Experience:

Bachelors degree in Business Administration, Marketing, Computer Science, management information systems, or related discipline, MBA is preferred

Overall, 18+ years of experience in Operations with 8 - 10 years of people management experience

Experience in handling a team of 50+ members

Understanding of SEM/ SEO/ Digital Paid Media is a plus

Quality initiative skill Six Sigma/ Defect reduction technique, Project Management

Proven ability to understand and manage complex systems

Coaching and Leadership skills that bring out the best of team

Key Competencies and Attributes:

Strong experience in Operations coupled with Digital Marketing knowledge is a plus

A creative and conceptual thinker with the ability to develop innovative campaign strategies to meet aggressive goals 

• Experience18 - 20 Years
• No. of Openings1
• EducationM.B.A/PGDM
• RoleMarketing Manager
• Industry TypeAdvertising / MR / PR / Events
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office