Senior Manager - Data & Insights Centre Of Expertise (CoE)

A Square Technologies Pvt. Ltd.

This is an opportunity to be a part of Data & Insights Centre of Expertise (CoE) team, based out of Gurugram office, and partner with Bain case teams primarily in Performance Improvement practice area to build IP and deploy products globally. Within the CoE, the Support Functions CoE specializes in building KPI repositories and analytical solutions focused on solving strategic problems in General and Administrative (G&A) functions for clients across industries.

Data & Insights CoE consists of 100+ team members, working with multiple practices like Performance Improvement, Retail, Consumer Products, Financial Services, etc.

As Manager, you will lead multiple teams of Project Leaders, Associates and Analysts to manage Support Functions (Finance, HR, IT, Legal, Real Estate & Facility Management) data assets, co-develop diagnostic tools with PI practice and support case teams/ clients with

benchmarking and data insights. Managers work under the guidance of a Sr. Manager/ Director playing a key role in driving the team’s overall work, domain expertise, client/ stakeholder communication, and people management.

Lead Support Functions CoE team (~15 people)

o Ensure timely, high-quality delivery to clients through effective team management; define deliverables; prioritize and set deadlines; review work, provide feedback and ensure quality control

o Identify and proactively resolve problems and roadblocks on projects and escalate issues as needed

o Develop domain expertise across various Corporate Support functions, along with capabilities such as Shared Services, Automation, Outsourcing etc.

o Contribute to development of new products, IP within COE, including improving methodologies, tools, techniques and developing new ideas and approaches

o Ensure utilization targets are met for the teams managed

• Experience

  6 - 12 Years

• No. of Openings

  1

• Education

  M.B.A/PGDM

• Role

  Data Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home