About Us
Duroflex is a leading Sleep Solutions company with over 5 decades of experience and 3000 retail locations in India and around the world. Duroflex produces and sells a high-end line of mattresses, pillows, and bed linens through its dealer and distributor networks, as well as online. Duroflex has established a solid supply chain over the years and is now looking to expand its eCommerce operations and implement superior and cost-effective technologies.
Join our dynamic team at Duroflex in Bangalore!
Are you passionate about driving results in the world of Customer Relations?
We're on the lookout for energetic and driven individuals to fill Senior Executive roles in our CRM division!
Role: Senior Executive
Location: Bangalore, Corporate Office
Experience: 1-3 years
Notice Period: Immediate joiners preferred
Key Responsibilities:
�� Can Identify New opportunity
�� Liaising with customers
�� Processing Orders on time
�� Dealing with adjustments
�� Second Level to handle complaints
�� Resolution of customer's queries/complaints
�� Interdepartmental Coordination and with Sites as well.
�� Attending customers complaints and Queries.
�� Handling face to face meeting with customers(If Needed)
�� Customer Retention and Betterment (Must)
�� Lead a customer relation team
Minimum Requirement
Graduate
Good Communication Skills
Composing Mails, Handling and Revert (Good writing skill)
Soft Spoken
If you're ready to take your career to the next level and make a real impact in this space, we want to hear from you!
Send your resume to
Regards,
Duroflex People Function Team
1 - 3 Years
1 Openings
3.0-4.0 Lac/Yr
Face-to-Face interview
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