Working with user groups, develop credible recommendations for the optimal use of technology (current and future) to suit the business requirements. Identify less visible cross-boundary business needs through a deeper understanding of business processes and challenges.
Build solutions that positively impact the ROI or profitability of the business, or whose cost impact is well-defined.
Through an understanding of the capability and limitations of technology, influence the business owners to adopt realistic system solutions. Provide options and alternatives.
Provide high level, strategic analysis that looks across boundaries and integrates user needs and wants in a way that is most efficient and effective
Create specifications documents and report designs, and work with the Programmer/Developers to ensure understanding and usability. Assist with testing and evaluation processes.
Provide leadership, coaching and mentoring to Business Analysts. Provide Project Management.
JD Edwards EnterpriseOne
Microsoft Office suite – Word, Outlook, PowerPoint, Excel, Visio
Microsoft Teams
SQL for DB2
Ability to create and conduct presentations to convey process changes and system enhancements to both technical and non-technical audiences
Clear and comprehensive written and verbal communication skills
Familiarity/experience with IT support/ticketing systems