Salon Manager

Cocoon Salons

* Manage day-to-day operations of the salon including opening and closing procedures, staff behaviour, and customer intake procedures

* Lead the salon staff team in providing excellent services and maximising salon profit.

* Develop a growth strategy focused both on financial gain and customer satisfaction.

* Conduct research to identify new markets and customer needs.

* Promote the company’s products/services addressing or predicting clients’ objectives.

* Provide trustworthy feedback and after-sales support.

* Build long-term relationships with new and existing customers.

* Increasing the value of current customers while attracting new ones.

* Develop entry-level staff into valuable service providers.

* Reporting on successes and areas needing improvement.

* Schedule staff to ensure adequate coverage for the salon's needs.

* Resolve customer complaints and provide solutions to staff disputes

* Account for and report the profits and expenses of the salon.

* Prepare and maintain sales, inventory, and customer reports.

* Manage inventory salon products by maintaining records of stock quantities on hand and order replacement items.

• Experience

  1 - 5 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Salon Manager

• Industry Type

  Wellness / Fitness / Sports / Beauty

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office