Key Responsibilities:
Customer Engagement:
Greet and engage with customers in a friendly and professional manner.
Understand customer needs and preferences to recommend suitable products or services.
Product Knowledge:
Possess in-depth knowledge of the products or services offered.
Stay informed about product features, benefits, pricing, and promotions.
Sales Presentations:
Conduct effective sales presentations to showcase product features and benefits.
Address customer questions and objections to facilitate the sales process.
Lead Generation:
Actively seek out and generate leads through various methods, including cold calling, networking, and referrals.
Identify potential customers and initiate contact to create sales opportunities.
Sales Negotiation:
Negotiate terms and conditions with customers to close sales.
Provide pricing information and discounts within established guidelines.
Order Processing:
Process sales orders accurately and efficiently.
Collaborate with internal teams to ensure timely order fulfillment.
Customer Relationship Management:
Build and maintain strong relationships with existing and potential customers.
Follow up with customers to ensure satisfaction and address any concerns.
Sales Reporting:
Maintain accurate and up-to-date records of sales activities.
Prepare regular sales reports and forecasts for management.
Market Research:
Stay informed about market trends, competitor activities, and industry developments.
Provide feedback to the marketing team based on customer interactions.
Qualifications and Skills:
Proven experience in sales, preferably in the relevant industry.
Excellent communication and interpersonal skills.
Results-driven with a focus on achieving and exceeding sales targets.
Ability to work independently and as part of a team.
Strong negotiation and persuasion skills.
Knowledge of sales techniques and strategies.
Familiarity with CRM software is a plus.
High school diploma or equivalent; a degree in sales