The Job
Reporting to the Head of Sales, as a Salesforce Administrator, youll play a vital role at Invisible Technologies. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us, therefore the Junior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions.
Job Responsibilities
Ensuring optimal performance of Salesforce systems and products.
Upgrading and configuring Salesforce systems for optimized integration.
Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
Importing sales department leads, contacts, and other data.
Maintaining the sales cloud, as well as building custom reports and dashboards.
Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
Evaluating and installing new Salesforce releases, as well as providing training and support.
Documenting processes, including error reports and changes to field history tables.
Preparing reports for sales and other departments.
Desired Capabilities:
Salesforce certified administrator or Salesforce advanced administrator certification.
A bachelor's degree in computer science would be advantageous.
2-3 years of experience as a Salesforce administrator in a similar environment.
Reports & Dashboards for Lightning Experience or Business Analyst Badges