Department : Presales
location of Position : Bangalore
qualifications : Graduate
prior Experience : 5+years of Experience Out of Which 3 Can Be Individual Contributor
& 2 Can Be a Team Leader
Conduct Daily Morning Huddles to Check On Leads & Updates On Erp
Regularly Train the Team On Competition, Market Dynamics and Industry Updates with
relevant Data & Web Links for Future Reference. Prepare Plan of Action Every Week
Track Individual Pre-sales Lead Allocations, Site Visit Fixed & Done Status Preferably in
excel for Tracking
Handhold, Assist & Help Team On Inbound & Outbound Calls
Personal Attention to Hot Prospects Following Up to Fix Site Visit & Execution
Implement Best Practices with Team for Achieving Set Site Visit Targets
Lead By Example By Demonstrating Excellent Email Communication with Client On
requirement.
Initiate Team Building & Improvement Activities
Introduce Initiatives for Enhancing the Overall Client Experience
Maintain Mom's with the Team & Follow Iso Formats
Regularly Procure & Update Project Progress with Team
Follow Call Etiquette, Ensure Quality Management is Monitored, Recorded, Reviewed &
shared.
Regularly Update Presales Kit to Work Towards Continuous Improvement of Calls.
Co-ordinate for Regular Team Site Visits to Understand Location, Project & Progress.
Acknowledge & Arrange Cab Request from Clients, Sales Teams with Report
Management of Arranging Cabs to the Customers for Site Visits.
Team Training On Call Etiquettes, Objection Handling, Interpersonal & Communication
skills.
Reports Calls, Site Visits, Cab Reports, Bookings from the Site Visits.
preferred Behavioural Traits
Communication & Co-ordination Skills
Time & Team Management Skills
Interpersonal & Good Writing Skills
Candidate Must have An Understanding of Business & Industry .
Should Be Able to Work Under Pressure & Meet Set Timelines By the Respective Department.