Team Leader - Inside Sales (female Candidates Only)

The Wellness Shop

We are looking for a skilled and motivated Team Leader to join our Inside Sales team at The

Wellness Shop. As a Team Leader, you will play a crucial role in driving sales and ensuring excellent

customer service. You will be responsible for leading a team of Inside Sales Representatives,

motivating them to achieve their targets, and providing guidance and support to help them succeed.

Responsibilities:

 Lead a team of Inside Sales Representatives to achieve sales targets and KPIs.

 Provide coaching, training, and mentorship to team members to enhance their sales skills

and product knowledge.

 Monitor team performance and provide regular feedback to help improve performance.

 Develop and implement sales strategies to increase revenue and meet company goals.

 Handle escalated customer inquiries and ensure timely resolution.

 Maintain accurate records of sales activities and performance metrics.

 Motivate and inspire team members to exceed expectations and deliver exceptional

customer service.

 Stay updated on industry trends and market conditions to identify opportunities for growth.

Requirements:

 A minimum of 3 years of experience in Inside Sales is required, with demonstrated expertise

in managing telesales/chat processes within a fast-paced B2C environment.

 Proven experience in building, developing, and leading high-performance telesales teams,

managing 30-40 team members or large teams.

 Proven track record of meeting and exceeding sales targets.

 Strong leadership and interpersonal skills.

 Multilingual capabilities are a plus.

 Prior experience in the same industry, such as cosmetics or e-commerce, is preferred.

 Excellent communication and negotiation skills.

 Ability to motivate and inspire team members.

 Detail-oriented with strong organizational skills.

 Ability to thrive in a fast-paced environment and adapt to changing priorities.

 Knowledge of eco-friendly and wellness products is a plus.

• Experience

  2 - 8 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Sales Team Leader

• Industry Type

  Wellness / Fitness / Sports / Beauty

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office