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Team Management:
• Set clear performance expectations and goals for the sales team.
• Conduct regular performance evaluations and provide feedback.
• Resolve conflicts and address any issues within the team.
Sales Strategy and Planning:
• Develop and implement sales strategies to achieve revenue targets.
• Collaborate with senior management to set sales goals and objectives.
• Create sales forecasts and budgets for the team.
• Monitor and analyze sales data to identify trends and opportunities for
Improvement.
Sales Process Improvement:
• Continuously assess and improve the sales process to enhance efficiency and effectiveness.
• Provide input on product or service enhancements based on customer feedback.
• Ensure that the sales team follows established sales processes and best practices
Performance Monitoring and Reporting:
• Track individual and team sales performance against targets.
• Prepare regular sales reports for management.
• Identify areas where performance may be falling short and take corrective action
Customer Relationship Management:
• Build and maintain strong relationships with key customers or clients.
• Assist team members in managing their client relationships and resolving customer issues.
• Ensure a high level of customer satisfaction.
Training and Development:
Keep the team updated on product or service knowledge, sales techniques, and industry trends.
Communication:
• Foster open communication within the team and with other departments.
• Relay important information from senior management to the sales team.
Goal Setting and Planning:
• Work with team members to set individual sales targets and action plans.
Adaptability and Problem-Solving:
• Adapt to changing market conditions and customer preferences.
• Solve problems and address challenges that arise within the sales team.