Job Description: Sales and Service Engineer - Photonik Solutions Private Limited
Position: Sales and Service Engineer
Location: Mumbai/Faridabad/Bangalore
Company: Photonik Solutions Private Limited
Experience Required: 3+ years in laser-based systems (sales experience is an added advantage)
Job Overview: Photonik Solutions Private Limited is seeking a skilled and motivated Sales and Service Engineer to join our team. The ideal candidate will have substantial experience in laser-based systems and a strong technical background, with additional experience in sales being a valuable asset. This role involves providing technical support, maintenance, and installation services for our laser machines and systems, as well as contributing to the growth of our sales operations.
Key Responsibilities:
Technical Support and Service:
Perform installation, calibration, and maintenance of laser-based systems and equipment.
Troubleshoot and resolve technical issues related to laser machines and systems at client sites.
Provide remote and on-site technical support to clients, ensuring minimal downtime.
Sales Support:
Collaborate with the sales team to understand customer needs and offer tailored solutions.
Assist in pre-sales activities, including product demonstrations, technical presentations, and proposal preparation.
Participate in customer meetings and technical discussions to help close sales deals.
Customer Relationship Management:
Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction.
Provide training and technical guidance to customers on the proper use and maintenance of laser systems.
Gather customer feedback and communicate it to the product development team for continuous improvement.
Experience
1 - 7 Years
No. of Openings
2
Education
B.E, B.Sc, B.Tech, Diploma, Advanced/Higher Diploma, Higher Secondary, Professional Degree, Vocational Course
Role
Sales & Service Engineer
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
323 pride industrial estate, vasai 401208