Job Description: Sales Officer Tiles and Sanitary Segment
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Position: Sales Officer
Department: Sales and Marketing
Industry: Tiles and Sanitary Ware
Location: Patna, Delhi, Bhopal, Ambala
Reporting To: Sales Manager / Regional Manager
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Key Responsibilities:
1. Sales and Business Development:
o Achieve monthly, quarterly, and annual sales targets for tiles and sanitary ware products.
o Develop and maintain strong relationships with existing clients, architects, builders, and contractors.
o Identify new market opportunities and acquire new clients in the assigned territory.
2. Client Relationship Management:
o Provide product demonstrations, technical support, and consultations to clients.
o Regularly follow up with clients to understand their needs and ensure customer satisfaction.
o Resolve customer complaints and provide after-sales service to build long-term trust.
3. Market Analysis and Strategy:
o Conduct market research to analyze trends, competitors, and customer preferences.
o Recommend strategies to improve market share and product visibility.
o Assist in planning and executing promotional campaigns and trade shows.
4. Sales Operations:
o Ensure timely order processing, delivery, and payment collection.
o Maintain accurate records of sales, customer interactions, and follow-ups in CRM software.
o Prepare daily, weekly, and monthly sales reports for management review.
5. Product Knowledge:
o Stay updated on the latest trends and technologies in tiles and sanitary ware products.
o Educate clients on the benefits, features, and applications of products.
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Key Requirements:
1. Education:
o Bachelors degree in Business Administration, Marketing, or related field (preferred).
2. Experience:
o Minimum 2-4 years of experience in sales, preferably in tiles, sanitary ware, or building materials.
o Proven track record of meeting or exceeding sales t