Devise and implement the overall sales and marketing plan for the hotel and actively monitor its progress in terms of achieving budgets and revenues.
Liaise with the Management in adopting price strategies across the hotel.
Build-on and develop relationships with our current and past clients.
Analyze current markets and identify new markets and potential clients.
Tour series contracting.
Organize and conduct site inspections and familiarization trips in conjunction with the Hotel team.
Manage the number and performance of third party and promotional websites and liaise with
providers in ensuring optimisation of the hotels online position.
Proactively monitor the Hotels profile on the various social media platforms and ensure appropriate responses are posted in a timely fashion.
Liaise with Digital Team in managing the content of the Hotels website.
Develop and agree departmental sales plans and communicate them clearly to all parties.
Manage all promotional collateral from copyright through to design and print and ensure that it is in line with branding.
Ensure in house promotional material is current, effective and supports any new sales and marketing promotions.
Where necessary devise adverts for the promotion of the Food & Beverage departments in the local market.
Manage the guest database and ensure that clients details are accurate and Up-to-date.
Ensure that all client correspondence is tracked and recorded, including quotations and contracts.
Represent the hotel at consumer trade fairs, mall promotions and tourism events both at local and national level.
Organize on and off-site client entertainment.
Maintain the highest standards of professional conduct at all times when dealing with clients, guests etc.
Submit weekly Sales & Marketing activity reports to the Directors.