Revenue generation - achieving the targets on monthly basis
• Assigning targets to the team members and efficiently extracting the work from the team
• Prioritize target activities and user groups
• Promote high-quality sales, supply and customer service processes
• Forward up selling and cross-selling opportunities to the sales team
• Aim to preserve customers and increase the renewal business
• Increase the usage - footfall, conducting fitness activities etc., to motivate the customers and the team
• Identify key staff in client companies to cultivate profitable relationships
• Approach potential customers to establish business relationships
• Design and promote activities to meet customer demand
• Advertise and promote the centre to increase usage
• Maintain high levels of customer care including customer grievances
• Resolve customer complaints quickly and effectively
• Understand customer needs and develop plans to address them
• Prepare projections, monthly or weekly reports for senior management.
• Manage maintenance & repairs.
• Cash maintenance and record keeping
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