- Develop and implement effective sales strategies to achieve the dealerships sales targets and objectives.
- Analyze market trends, customer feedback, and competitor activities to optimize sales efforts.
- Lead, motivate, and manage a team of sales representatives to achieve sales targets.
- Conduct regular training sessions to improve product knowledge, customer service skills, and sales techniques.
- Build and maintain strong, long-term relationships with customers to foster loyalty and repeat business.
- Handle escalated customer issues and resolve complaints in a timely and professional manner.
- Prepare monthly, quarterly, and annual sales forecasts and ensure that targets are met or exceeded.
- Collaborate with the inventory and procurement teams to ensure the dealership has the right mix of vehicles to meet customer demand.
- Stay up-to-date with the latest models, features, and technologies in Honda vehicles.
- Oversee the sales process, from lead generation and prospecting to finalizing the sale and customer delivery.
- Collaborate with the marketing team to design promotional campaigns, advertisements, and events that generate qualified leads.
- Manage the sales departments budget, ensuring effective allocation of resources for training, marketing, and lead generation activities.
- Work closely with the finance, service, and parts departments to ensure a seamless customer experience.
- Regularly assess the performance of sales staff, providing feedback and guidance for continuous improvement.
- Implement strategies to enhance customer satisfaction throughout the purchasing process.
- Encourage repeat business and referrals through follow-up calls, surveys, and loyalty programs.
- Monitor and report on key performance indicators (KPIs), such as sales conversion rates, lead-to-sale ratios, and customer acquisition costs.
Experience
2 - 4 Years
No. of Openings
1
Education
B.A, B.C.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com
Role
Sales Manager
Industry Type
Automobile / Auto Ancillaries
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.