SERVICE ADVISOR (ASM): (10k to 25k) ASSISTANT SALES MANAGER
(Automobile)
• Requirement Briefing :
Passionate young male prospect with friendly and tactful personality for taking charge of
Assistant Sales Manager / Service Advisor position, must determine the causing of low
productivity, probably familiar with the three C's on repair orders — Condition, Cause
and Correction — which are a necessity to complete a repair order correctly, as well as a
warranty claim submission.
Acts as liaison between customers and service department by communicating with customers
regarding vehicle problems and repair timeline, and expressing customer concerns
to service department. Displays exemplary customer service skills and a sales-minded attitude.
• JOB DESCRIPTION :
1. Consulting with mechanics regarding necessary repairs and possible alternatives
to expensive repairs.
2. Answering questions about service outcomes and scheduling and booking
appointments, vehicle drop-off, and vehicle pick-up
3. should have excellent customer service, interpersonal, and communication skills
4. should also have a strong understanding of automotive technology and of the
automotive industry.
5. Proficiency with industry-specific software.
6. Providing customers with information and advice on warranty protections,
potential cost savings, and the advantages of trading in versus fixing their car.
7. Managing and overseeing the dealership's workflow and schedule
8. Liaising with service technicians about parts ordering and ensuring parts are
available when needed.
9. Displays extensive knowledge about products and services
10. Ensures customer vehicle is finished on time and details for customer services
rendered and costs for those services, ensuring satisfaction at every step of
interaction
• Skills Required :
11. Achieve growth and hit sales targets by successfully managing the sales team
llent communication and writing skills.
wheeler driving license must
0 - 3 Years
20 Openings
2.0-4.5 Lac/Yr
Face-to-Face interview
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