Provide exceptional customer service by promptly responding to inquiries and resolving customer issues
- Manage and maintain customer accounts, ensuring accurate and up-to-date information
Conduct market research and analysis to identify potential sales opportunities
- Collaborate with the sales team to develop strategies for acquiring new customers and retaining existing ones
- Assist customers with product selection, pricing, and technical information
- Process sales orders and coordinate with the shipping department to ensure timely delivery
-Handle customer complaints and escalate issues as necessary to ensure customer satisfaction
- Maintain a strong knowledge of company products, services, and industry trends
Requirements:
- Previous experience in customer service or sales role preferred
Strong communication and interpersonal skills.
effectively
-Ability to negotiate and resolve conflicts
-Proficiency in Spanish is a plus
- Excellent problem-solving skills and ability to analyze data
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks in a
fast-paced environment
- Proficiency in using CRM software or other customer management systems
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Ab
Experience
0 - 2 Years
No. of Openings
7
Education
Higher Secondary
Role
Sales Man
Industry Type
FMCG / Food / Beverages
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home