Customer Assistance: Greeting customers as they enter the showroom, understanding their needs, and guiding them through the product selection process. This involves answering queries, providing product information, and offering suggestions or recommendations based on the customer's preferences.
Product Knowledge: Having in-depth knowledge about the products being sold in the showroom. This includes understanding features, specifications, pricing, and any promotions or discounts available.
Demonstrations and Presentations: Conducting demonstrations or presentations to showcase the features and benefits of products. This can help customers make informed decisions and increase their confidence in the purchase.
Sales Transactions: Processing sales transactions accurately and efficiently. This involves using the showroom's point-of-sale (POS) system, handling cash, credit/debit cards, or other payment methods, and ensuring all necessary paperwork is completed.
Upselling and Cross-selling: Identifying opportunities to upsell or cross-sell additional products or services. This may involve recommending complementary products or accessories to enhance the customer's purchase experience.
Customer Service: Providing excellent customer service before, during, and after the sale. This includes addressing any concerns or issues the customer may have, handling returns or exchanges, and ensuring overall customer satisfaction.
Maintaining the Showroom: Keeping the showroom clean, organized, and well-stocked. This includes arranging products displays, replenishing inventory, and ensuring that all promotional materials are up-to-date.
Achieving Sales Targets: Working towards achieving individual and team sales targets set by management. This may involve participating in sales training programs, implementing sales strategies, and actively seeking out new sales opportunities.
Follow-up and Aftercare: Following up with customers after their purchase to ensure satisfaction and enc