Job Description

We are looking for immediate joiner for the position of Customer Support Executive.

Responsibilities:

Identify strong potential prospects, to generate lead opportunities.

Engaging and interact information to potential customers.

Create a good connection with your client with your skills and crack a deal.

Follow up on company-generated leads and obtain new leads through referrals.

Support our top clients and be a key player in guiding potential clients in making confident.

purchasing decisions by demonstrating the attributes of the company's products or services.

You will be directly involved in discussions with the end client globally.

Run International Business Development campaigns for business development.

Manage the Sales with the sole focus of maximizing revenues in a timely, reliable, and consistent basis.

Build trust with our clients by responding to inquiries, developing accounts, and generating quotes.

Set up and maintain accurate customer and prospect profiles and records in our sales database.

Handle Inbound and Outbound calling for customer service.

Identify and assess customers needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive Communication.

Provide accurate, valid, and complete information.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits, conduct follow-ups to ensure complete resolution of issues.

Keep records of customer interactions and process customer profiles.

Follow communication procedures, guidelines, and policies.

Take the extra mile to engage customers.

Skills Required:

Proficiency in Spoken English (Preferred)

Must have basic computer knowledge

Thorough understanding of marketing and negotiating techniques

Fast learner and passion for sales

Self-motivated with a results-driven approach

Aptitude in delivering attractive presentations

Prior experience
  • Experience

    2 - 3 Years

  • No. of Openings

    10

  • Education

    Higher Secondary, Vocational Course, Professional Degree, Any Bachelor Degree, B.A, B.Com, Post Graduate Diploma, M.A

  • Role

    Sales Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About OSS Education Pvt. Ltd.

Many promise you to provide the best certification and training courses ever, but we actually did it. D Succeed Learners Pvt Ltd. is a benchmark in the tech industry that provides result-oriented IT certification courses to students all around the world. Our exclusive range of training programs will help students show their competence in the market and thus promote their careers. To combat the sharp demand for the certified workforce, we have designed our training modules as per industry standards and norms.
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