Telesales - Inbound / Outbound

OLX People

-handling and Resolving Customer Queries and Concerns While Maintaining the Same Quality On a Call

-need to Make Outbound Calls

-documenting / Recording Transactions and the Necessary Follow-up Requests with other Functions By Completing Forms and Record Logs.

-understanding Multiple Products and Processes.

-influencing Customers to Buy or Retain Product or Service By Following a Prepared Script to Give Product Reference Information.

-processing Each Call/mail/ Chat in Accordance with Il Standards and Provide/take Relevant Information and Update the System/s Accordingly.

-provide the Customer with a Clear Explanation of the Action Taken

-ability to Understand and Handle Irate Customers

-ability to Achieve Stretched Targets and Able to Manage the Organization Standards

-maintain Superior Quality Service By Following Organization Standards.

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Sales Executive

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office