Job Profile
We are looking for an enthusiastic Online sale Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Online sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
Responsibilities
Contact potential or existing customers to inform them about a product or service
Answer questions about services of the company
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Graduate with 0-4 years of experience as online sales representative or other sales/customer service role
Good knowledge of relevant computer programs (. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Good communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Complete monthly sales Target.
Key Competencies
Communication skills
Information gathering and management
Persuasiveness
Negotiation skills
Stress tolerance
High energy levels
Self motivation
0 - 3 Years
10 Openings
2.3-3.0 Lac/Yr
Face-to-Face interview
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