We are Hiring for Retail sales Executive!!!!!!!!!!!!!!
Job location:- Esplanade mall, Bhubaneshwar
General Summary:
The Fragrance Counter Manager is responsible for supervising the complete operations of the fragrance line to ensure a high level of productivity and customer satisfaction through extensive product knowledge and outstanding customer service.
Principle Duties and Responsibilities:
Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
Recruit, train, coach, motivate, and develop new and incumbent associates on company policies and procedures, product knowledge, and personal and department productivity goals
Review and analyse business performance of daily, weekly, monthly, seasonal, and annual sales results
Handle stock, petty expenses and sales cash at the store with complete responsibility
Communicate company goal specifics and expectations
Monitor associate productivity levels and provide coaching and feedback
Ensure timely processing of new receipts, damages, testers, or Fragrance Oil wastages and return to vendors (RTVs)
Develop and implement business driving calendar / events to achieve department goals
Supervise proper presentation, organization, storing, and replenishment of stock
Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
Alert company of needs and concerns of the business and staff
Communicate regularly with relevant department heads , vendors, regarding stock needs, customer preferences, and special events
Participate in physical inventory process
Maintain good housekeeping standards with clean display counter
Ensure work area is free from hazards and work in a safe manner
Be in compliance with all hygiene standards
Job Specifications: Education/Experience: Graduate or equivalent. A minimum of one year of previous selling experience is required, preferably in fragrances / luxury.