Sales Executive (Freshers) Gurgaon

Universal Power System

0 - 1 Years
20 Openings
1.3 - 1.5 Lac/Yr
Posted today
Telephonic interview
Gurgaon

Key Skills

Apply

Job Description

Job Title: Sales Executive - Calling (English, Hindi)

Location: Sector 49, Gurugram

Experience: 6 months to 2 years

Salary: ₹15,000 - ₹26,000 per month

Benefits: All Sundays and 2nd & 4th Saturday off

About the Role:

We are seeking a dedicated and customer-focused Sales Executive - Calling to join our FinTech company. The ideal candidate will have experience in handling customer inquiries and providing excellent support, specifically within the FinTech industry. This role involves managing customer interactions over the phone, addressing their concerns, and ensuring a positive experience with our financial products and services.

Key Responsibilities:

• Handle incoming customer calls, providing prompt and effective support for their inquiries and concerns.

• Resolve customer issues related to our financial products and services, ensuring high levels of customer satisfaction.

• Provide accurate information about product features, benefits, and usage to customers.

• Maintain detailed and accurate records of customer interactions in the CRM system.

• Collaborate with other departments to resolve complex customer issues and improve service delivery.

• Follow up with customers to ensure their concerns are fully resolved and they are satisfied with the service.

• Stay updated on company products, services, and policies to provide informed support.

Requirements:

• Experience: 6 months to 2 years in customer support, specifically in the FinTech industry.

• Strong communication and problem-solving skills.

• Ability to handle customer queries with patience and professionalism.

• A customer-centric mindset with a proactive approach to problem-solving.

• Basic knowledge of financial products and services.