Job Description

Role & responsibilities

1. Lead Generation and Prospecting

Identify potential customers by sourcing leads from databases, market research, or referrals.

Qualify leads through effective questioning to understand their requirements and purchasing potential.

2. Sales Pitch and Product Presentation

Deliver engaging and persuasive product presentations over the phone.

Highlight the unique selling points (USPs) of the product or service to address customer needs.

Customize sales pitches based on customer profiles and preferences.

3. Customer Interaction and Engagement

Initiate outbound calls to prospective customers and follow up on inquiries.

Build rapport with customers to foster trust and enhance brand credibility.

Address customer concerns or objections with empathy and provide relevant solutions.

4. Closing Sales

Handle negotiations effectively to close deals.

Offer promotions or discounts, if applicable, to incentivize purchases.

Confirm orders and provide clear instructions for the next steps (., payments, delivery).

5. Customer Support and After-Sales Service

Provide post-sale support to ensure customer satisfaction.

Assist customers with queries about products, warranties, or troubleshooting.

Maintain customer relationships to encourage repeat business and referrals.

Key Deliverables

Achieve daily, weekly, and monthly sales targets.

Maintain high-quality interactions and conversion rates.

Ensure compliance with sales scripts and guidelines.

Deliver a superior customer experience that aligns with the companys brand.

Desired Skills and Qualifications

Communication Skills: Clear and confident speaking ability.

Persuasion Skills: Ability to convince customers effectively.

Problem-Solving: Quick thinking to resolve customer objections.

Product Knowledge: In-depth understanding of what the company offers.

Tech-Savvy: Familiarity with CRM tools and basic computer operations.

Resilience: Ability to handle rejections and stay motivated.
  • Experience

    0 - 1 Years

  • No. of Openings

    5

  • Education

    Higher Secondary

  • Role

    Sales Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Sellerpad Services

"Sellerpad Services is a company that specializes in providing expert advice to businesses that are looking to increase their online sales."
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