Department: Car Rental
Role: Car Rental Operations Executive/ Sales Executive
Job type: Full-time
Location: Lucknow
No of Positions:- 01
Eligibility
- Bachelor's degree preferable in travel studies and/or Diploma/
equivalent in travel and tourism
- 0 - 4 years’ experience in the car rental operations profile.
Job Description:-
- Interacting with customers and the team on daily basis and strong
understanding of car rental operations, including fleet management,
customer service and sales.
- Understanding the needs of the customer and managing the cars
accordingly.
- Issuing relevant documents, time wise itinerary, meal charts
&vouchers.
- Develop promotional materials and create customized itineraries.
- Researching destination, maintain updated knowledge of
industry trends and developments in order to remain
competitive.
- Resolve customer complaints and inquiries in a timely manner.
- Meet or exceed organizational goals and objectives.
- Maintaining daily, weekly and monthly work reports.
Skills required:-
- Proven experience in operations role from Tour Operator or Travel
Agency , DMC (Destination Management Company) background.
- Excellent communication skills
- Highly organized and detail-oriented
- Ability to work independently and also in a team environment
- Creative problem solving and decision-making skills
- Ability to handle multiple tasks simultaneously and meet deadlines
- Self-motivated with strong work ethic
- Pleasant Personality
- Excellent Team Player