Sales Executive (Male)

Eram Motors Private Limited

• Greets all customers promptly; provides timely professional service.

• Completes Customer Records (CDIF) promptly and accurately.

• Provides excellent customer service by listening to customer inquiries and requests, asking questions to

identify needs, resolving customer concerns, and sells additional services when appropriate.

• Improve SSI , RDI or any other customer satisfaction related scores

• Builds customer loyalty and promotes the dealership brand image.

• Is accurate and timely in completing paperwork and assigned tasks.

• Sells accessories, Insurance and Finance products.

• Delivers vehicle to customers in a positive and memorable way.

• Effectively prospects by phone, mail, e-mail and face-to-face to meet prospect generation targets.

• Identifies repeat customers and treats them accordingly.

• Contacts previous customers, especially those who are ending their finance tenure, about new product

arrivals.

• Notifies prospects of upcoming special programs and promotions.

• Calculates and tracks progress of sales and prospect goals and sales deals.

• Shifts priorities and goals as work demands change.

• Maintains composure and courtesy in dealing with customers and fellow employees.

• Ensures that work is completed on time and as required

• Acts quickly to implement plans; organizes work efficiently; follows up to ensure successful implementation.

• Identifies and supports opportunities for methods/process improvement (for example, monitoring inventory

levels and tracking showroom traffic).

• Identifies ways to improve operations and customer service.

• Maintains an effective customer contact system that encourages new, repeat, and referral business and

contributes to customer satisfaction.

• Reference existing manuals, publications and other written documents to obtain needed information.

• Keeps up-to-date on Mahindra products and competitor products.

• Meets or exceeds monthly income and sales goals.

• Maximum closing of recommendation sales

• Tracks comp

• Experience

  1 - 7 Years

• No. of Openings

  4

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Sales Executive

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office