Sales Executive (Male)

Eram Motors Private Limited

• greets all customers promptly; provides timely professional service.

• completes customer records (cdif) promptly and accurately.

• provides excellent customer service by listening to customer inquiries and requests, asking questions to

identify needs, resolving customer concerns, and sells additional services when appropriate.

• improve ssi , rdi or any other customer satisfaction related scores

• builds customer loyalty and promotes the dealership brand image.

• is accurate and timely in completing paperwork and assigned tasks.

• sells accessories, insurance and finance products.

• delivers vehicle to customers in a positive and memorable way.

• effectively prospects by phone, mail, e-mail and face-to-face to meet prospect generation targets.

• identifies repeat customers and treats them accordingly.

• contacts previous customers, especially those who are ending their finance tenure, about new product

arrivals.

• notifies prospects of upcoming special programs and promotions.

• calculates and tracks progress of sales and prospect goals and sales deals.

• shifts priorities and goals as work demands change.

• maintains composure and courtesy in dealing with customers and fellow employees.

• ensures that work is completed on time and as required

• acts quickly to implement plans; organizes work efficiently; follows up to ensure successful implementation.

• identifies and supports opportunities for methods/process improvement (for example, monitoring inventory

levels and tracking showroom traffic).

• identifies ways to improve operations and customer service.

• maintains an effective customer contact system that encourages new, repeat, and referral business and

contributes to customer satisfaction.

• reference existing manuals, publications and other written documents to obtain needed information.

• keeps up-to-date on mahindra products and competitor products.

• meets or exceeds monthly income and sales goals.

• maximum closing of recommendation sales

• tracks comp

• Experience

  1 - 7 Years

• No. of Openings

  4

• Education

  12th Pass, Any Bachelor Degree

• Role

  Sales Executive

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office