Product Knowledge:
Acquire in-depth knowledge about the furniture products offered by Dream Décor.
Understand product features, materials, and specifications.
Stay updated on new arrivals and promotions.
Customer Engagement:
Greet customers warmly and engage them in conversation.
Assist customers in identifying their furniture needs and preferences.
Provide personalized recommendations based on customer requirements.
Sales Assistance:
Guide customers through the showroom, showcasing different furniture options.
Explain product features, benefits, and pricing.
Assist customers in making informed purchase decisions.
Lead Generation:
Actively approach and engage potential customers visiting the showroom.
Collect customer contact information for follow-up and future marketing efforts.
Participate in promotional activities to attract foot traffic to the showroom.
Customer Service:
Provide excellent customer service throughout the sales process.
Address customer inquiries, concerns, and complaints professionally and promptly.
Ensure customer satisfaction by delivering a positive shopping experience.
Order Processing:
Assist customers with placing orders for furniture items.
Input accurate and detailed information into the sales system.
Coordinate with the sales team and other departments to fulfill orders efficiently.
Upselling and Cross-selling:
Identify opportunities to upsell or cross-sell additional furniture items or accessories.
Recommend complementary products to enhance the customer's purchase.
Maximize sales revenue by effectively promoting related items.
Product Merchandising:
Assist in maintaining the showroom's visual presentation and product displays.
Ensure furniture items are properly arranged and staged to highlight their features.
Monitor inventory levels and notify senior staff of any replenishment needs.
Training and Development:
Participate in training sessions to enhance product knowledge and sales skills.
Seek feedback from senior sales staff and man