Sales Target Achievement:
Meet or exceed monthly and annual sales targets for furniture products.
Customer Relationship Management:
Build and maintain strong relationships with customers, ensuring satisfaction and repeat business.
Product Knowledge:
Demonstrate an in-depth understanding of the furniture range, features, and benefits to effectively assist customers in making informed purchase decisions.
Team Leadership:
Provide guidance and support to junior sales staff, fostering a collaborative and motivated team environment.
Visual Merchandising:
Contribute to the effective presentation of furniture displays to enhance the showroom's appeal and attract customers.
Market Trends Awareness:
Stay informed about the latest trends in the furniture industry, enabling proactive recommendations to customers.
Sales Reporting:
Generate and analyze sales reports, providing insights to management on performance and potential areas for improvement.
Customer Feedback Handling:
Address customer feedback and concerns promptly, ensuring a positive resolution and maintaining the brand's reputation.
Cross-Selling and Upselling:
Identify opportunities to cross-sell or upsell complementary furniture items, maximizing sales revenue.
Training and Development:
Engage in continuous learning to stay updated on new product releases and sales techniques, while also assisting in training new hires.
Product Knowledge:
Thorough understanding of the furniture and interior products offered, including materials, styles, and customization options.
Customer Engagement:
Building strong relationships with customers, understanding their needs, and providing personalized recommendations.
Design Consultation:
Ability to offer design advice and create appealing interior solutions that align with customer preferences.
Communication Skills:
Clear and effective communication to convey product features, benefits, and pricing.
Visual Merchandising:
Ensuring the showroom is well-organized, aesthet