1The sales Executive responds to reservation requests from guests, travel
agents, and referral networks made through various communication platforms.
ensures that reservation hotlines are attended to at all times to meet
daily business needs, and is responsible for creating, updating and maintaining
reservation records promptly in accordance with guests' booking
confirmations.
also tracks future room availability and
helps develop forecasts for room revenue and occupancy. Additional duties
may include preparing the list of expected arrivals for the front office, assisting
in pre-registration activities and processing advance reservation deposits.
4..She should know the types of rooms the property has, their locations and
layouts, as well as the available packages.
also updates the availability of rooms via ezee Software, OTA and web booking systems,
follows all policies and procedures of the property for compliance and
quality assurance expectations.