Job description
Job Title: Sales and Customer Support Executive
Location: Chennai
Reports To: Sales Manager / Head of Customer Success
Department: Sales and Customer Success
Salary Starting : 18,000* per month
Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.
Job description:
Designation: Sales & Customer Support Executive
Roles and Responsibilities:
Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
Understand customer needs and communicate how the product adds value to meet those needs.
Upsell or cross-sell additional products or services to maximize sales revenue.
Provide personalized recommendations and suggestions based on customer preferences.
Follow up with customers to ensure their satisfaction and encourage repeat purchases.
Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
Order checking and Quality Checks prior to shipping products to customers.
Follow up with Logistics for tracking shipments, and order fulfilment.
Make video product demos of sarees and clothes to customers who need more information.
Key Skills
English communication skills - Oral, Telephonic and Written
Pleasant and sweet temperament
Systematic follow ups with customers
Min 2 Years of experienced candidates can apply.
Send to resume to
Contact: OR WhatsApp
Experience
2 Years
No. of Openings
2
Education
Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, B.Com
Role
Sales & Customer Support Executive
Industry Type
Textile / Garments / Fashion / Accessories
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Nungambakkam High Rd, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034
2 Years
2 Openings
2.0 - 2.5 Lac/Yr
Walk in interview
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