Positions: Female - Sales Coordinator &Back Office Executive
Experience: 1 year Min.
Job Type: Full Time- Timing Am to 7 PM
Salary: Between9-14K
Qualification: 12th or Graduate.
Skills: Computer Typing, Required Good Command over Excel,
Job Location 18/2 Shanti Nagar, Behind Sector E, Sawer Road Industrial Area, Indore-
Key Skills
Excel, Communication, Sales, Customer Service, Customer Support, Sales Support, Problem Solving, Petty Cash Handling
Responsibilities and Duties
Support field sales team with market development activities and coordinating sales and marketing tool development activities
Making Quotations/Sending Quotations Coordinating with sales team for client requirements and our offer. If required visit site with sales team for Survey making.
Managing CRM and Software related to Sales.
Update and maintain clear and detailed database on CRM.
Ability to write well organised and structured emails in business manner.
Monitoring client files/accounts/ payments/ production - processing/ billing/ dispatch/ installation/ complaints/.
Managing to do list and work pendencys and Follow ups.
Process the orders received from clients and make sure client receives the products under set deadlines
Answer incoming customer communications and take appropriate action for each channel (. phone call, email, chat, or text message).
Responsible for all customer inquiries and product questions.
Follow up on customer inquiries by taking specific action, in a timely manner.
Troubleshoot product problems in a timely manner, while ensuring excellent customer service.
Thrive as a team player in a fast-paced, high-energy, change-oriented environment
Perform other related duties and assignments as required.
Exercise customer retention efforts when appropriate.
Required Experience and Qualifications
Good Writing & Verbal Communication Skills
Strong Computer Skills
Excellent