Positions: Female - Sales Coordinator &Back Office Executive
Experience: 1 year Min.
Job Type: Full Time- Timing Am to 7 PM
Salary: Between9-14K
Qualification: 12th or Graduate.
Skills: Computer Typing, Required Good Command over Excel,
Job Location – 18/2 Shanti Nagar, Behind Sector E, Sawer Road Industrial Area, Indore-
Key Skills
Excel, Communication, Sales, Customer Service, Customer Support, Sales Support, Problem Solving, Petty Cash Handling
Responsibilities and Duties
• Support field sales team with market development activities and coordinating sales and marketing tool development activities
• Making Quotations/Sending Quotations – Coordinating with sales team for client requirements and our offer. If required visit site with sales team for Survey making.
• Managing CRM and Software related to Sales.
• Update and maintain clear and detailed database on CRM.
• Ability to write well organised and structured emails in business manner.
• Monitoring client files/accounts/ payments/ production - processing/ billing/ dispatch/ installation/ complaint’s/.
• Managing to do list and work pendency’s and Follow ups.
• Process the orders received from clients and make sure client receives the products under set deadlines
• Answer incoming customer communications and take appropriate action for each channel (. phone call, email, chat, or text message).
• Responsible for all customer inquiries and product questions.
• Follow up on customer inquiries by taking specific action, in a timely manner.
• Troubleshoot product problems in a timely manner, while ensuring excellent customer service.
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment
• Perform other related duties and assignments as required.
• Exercise customer retention efforts when appropriate.
Required Experience and Qualifications
• Good Writing & Verbal Communication Skills
• Strong Computer Skills
• Excellent