Sales Coordinator &Back Office Executive

Key Skills

Sales Coordinator Sales Agent Back Office Executive Customer Service Customer Support Sales Support

Job Description

Positions: Female - Sales Coordinator &Back Office Executive

Experience: 1 year Min.

Job Type: Full Time- Timing Am to 7 PM

Salary: Between9-14K

Qualification: 12th or Graduate.

Skills: Computer Typing, Required Good Command over Excel,

Job Location – 18/2 Shanti Nagar, Behind Sector E, Sawer Road Industrial Area, Indore-

Key Skills

Excel, Communication, Sales, Customer Service, Customer Support, Sales Support, Problem Solving, Petty Cash Handling

Responsibilities and Duties

• Support field sales team with market development activities and coordinating sales and marketing tool development activities

• Making Quotations/Sending Quotations – Coordinating with sales team for client requirements and our offer. If required visit site with sales team for Survey making.

• Managing CRM and Software related to Sales.

• Update and maintain clear and detailed database on CRM.

• Ability to write well organised and structured emails in business manner.

• Monitoring client files/accounts/ payments/ production - processing/ billing/ dispatch/ installation/ complaint’s/.

• Managing to do list and work pendency’s and Follow ups.

• Process the orders received from clients and make sure client receives the products under set deadlines

• Answer incoming customer communications and take appropriate action for each channel (. phone call, email, chat, or text message).

• Responsible for all customer inquiries and product questions.

• Follow up on customer inquiries by taking specific action, in a timely manner.

• Troubleshoot product problems in a timely manner, while ensuring excellent customer service.

• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

• Perform other related duties and assignments as required.

• Exercise customer retention efforts when appropriate.

Required Experience and Qualifications

• Good Writing & Verbal Communication Skills

• Strong Computer Skills

• Excellent
  • Experience

    0 - 1 Years

  • No. of Openings

    1

  • Education

    Any Bachelor Degree

  • Role

    Sales Coordinator

  • Industry Type

    Real Estate / Property / Construction

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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