ob Title: Sales cum Collection Coordinator
Experience: Minimum 3-4 years
Location: Delhi/Prashant Vihar (Rohini)
Working Days: Monday to Saturday (6 days a week)
Office Timings: 09:45 AM to 06:45 PM
Salary: As per company norms and competitive with the market
Reports To: Head of Department (HOD)
Job Summary:
The Sales cum Collection Coordinator will play a key role in managing and supporting the sales process while ensuring timely and efficient collection of payments. The ideal candidate will possess excellent communication skills, organizational abilities, and a strong understanding of sales support and accounts receivable processes.
Roles & Responsibilities:
Sales Coordination:
Support the sales team with order processing, invoicing, and documentation.
Coordinate with internal departments to ensure accurate and timely order fulfillment.
Maintain sales records, reports, and customer data in the CRM system.
Respond to customer inquiries regarding product availability, pricing, and delivery schedules.
Assist in preparing sales proposals, quotations, and contracts.
Monitor sales pipeline and provide status updates to the sales team and management.
Collection Management:
Track outstanding payments and proactively follow up with clients for timely collections.
Send reminders and collection notices in a professional and courteous manner.
Coordinate with the finance team to reconcile payment discrepancies and maintain accurate records of accounts receivable.
Maintain a detailed log of collection activities and generate regular collection reports.
Develop and maintain positive relationships with customers to ensure smooth payment processes.
General Coordination:
Provide administrative support for sales and collection activities.
Assist in resolving client complaints or queries related to invoices and collections.
Ensure adherence to company policies regarding credit terms and collection procedures.
Qualifications:
Must hold a Bachelor's degree in Business Administration,