Sales Coordinator Responsibilities:
Supporting Sales Team Productivity:
Contacting customers to arrange appointments.
Ensuring sales representatives have high-quality, up-to-date support materials.
Handling Communication:
Managing urgent calls, emails, and messages when sales representatives are unavailable.
Answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
Order Management:
Handling orders via phone, email, or mail.
Verifying correct prices, discounts, and product numbers.
Inputting orders and ensuring accurate processing according to customer requirements.
Ensuring timely delivery of orders.
Collaboration with Other Departments:
Coordinating with other departments (., sales, marketing) to handle inquiries, deliveries, and marketing efforts efficiently.
Record Keeping and Reporting:
Developing and maintaining filing systems for sales records.
Preparing reports and providing financial information to the finance department.
Promoting Products and Services:
Making the companys products and services attractive to potential customers.
Compliance:
Ensuring adherence to laws, regulations, and company policies.