Web Hosting Billing and Sales Consultants

Impact HR & KM Solutions

12 or graduation Degree.

3 months + experience in IT hosting (Cloud and Dedicated) sales freshers can apply.

Solid sales and billing abilities

Passion for technology and high tech

Experience in a high volume sales environment, and within in a call center environment is a plus!

Excellent Customer Service skills.

Excellent communications languages : English and Hindi

JOB RESPONSIBILITIES:

Good communication with customer

Consistently increasing and expanding your knowledge of the industry and sales process.

Taking leads that come to you by phone, email, and/or live chat, often multiple contacts at the same time.

Primarily inbound contacts with follow ups from previous contacts.

Tracking all contacts with detailed information for future follow ups

Help new customers pick the plan that works best for their website.

Help upgrade existing customers to newer plans to fit their requirements.

Ability to handle multiple processes at one time.

Be able to work with others in a team environment.

Must have excellent written and spoken English, you will be on the phone as well as live chat with customers.

Must be able to multi-task

Must be able to work under stress and pressure.

Rotation shifts.

SKILL REQUIREMENTS:

Extensive sales and billing knowledge.

Knowledge in the WHMCS Billing System is an added advantage

Tech Support - Voice / Blended

Industry Type IT Services & Consulting

Functional Area Customer Success, Service & Operations

Employment Type Full Time, Permanent

Role Category Voice / Blended

Education

12+ or graduation Degree.

• Experience

  2 - 3 Years

• No. of Openings

  2

• Education

  Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.B.A, B.Com

• Role

  Sales Consultant

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office