Sales Consultant

Saphire Motors Pvt Ltd

The Sales Consultant is responsible for selling new vehicles with the objective of achieving Volume and

Customer Satisfaction standards. Assist customers in determining vehicle needs and completing financing

paperwork, wherever applicable. Build customer loyalty and increase Customer Satisfaction through

professionalism, trustworthiness, sincerity, positive attitude and a business-like appearance in every

customer touch point.

DUTIES AND RESPONSIBILITIES

Greets all customers promptly; provides timely professional service.

Completes Customer Records (CDIF) promptly and accurately in GDMS & maintain folders

Provides excellent customer service by listening to customer inquiries and requests, asking

questions to identify needs, resolving customer concerns, and sells additional services

when appropriate.

Improve SSI , RDI or any other customer satisfaction related scores

Builds customer loyalty and promotes the dealership brand image.

Is accurate and timely in completing paperwork and assigned tasks.

Sells accessories, Insurance and Finance products.

SKILL REQUIREMENTS

Explains the price of the vehicle in a way that the customer focuses on the value of the

vehicle, rather than the price.

Effective and accurate with finance calculations.

Effective problem solving skills.

Adaptable and flexible.

Able to perform multiple tasks effectively.

Empathetic to customers and their problems situations.

Communicates effectively, especially in problem situations by phone, mail, e-mail, and

Face-to-face.

QUALIFICATION : GRADUATE / UNDER GRADUATTE

• Experience

  1 - 7 Years

• No. of Openings

  30

• Education

  B.A, B.B.A, B.C.A, B.Com, Higher Secondary, Professional Degree

• Role

  sales consultant

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office