Responsibilities:
● Greets and meets customers on arrival at the shop
● Listens attentively to a customer’s needs and gives explicit explanation to satisfy such a customer
● Presents the customer with the needed jewelry and provides information, such as pricing; and gives a discount if needed
● Helps customers to wrap and bag their purchases
● Provides pricing information to the cashier alongside the weight of the items purchased
● Helps to facilitate payments after every purchase
● Takes charge of all the inventories in the shop or kiosk by maintaining them
● Helps in the daily display of all items that are available for sale in the shop
● Entertains customers and answers questions respectfully
● Ensures regular increase in sales of products
● Achieves goals set by the employer
● Introduces sales promotion to customers so as to entice them to make purchases
● Ensures that products are well arranged in an orderly manner
● Strictly adheres to company policies
● Helps customers to make the right decisions so they can make the right purchases
● Explains warranties and guarantees on each piece purchased by a customer
● Ensures all documents relating to the purchase of any gemstone are also bagged with the goods purchased
● Ensures that all pieces are returned to their secured places after the day’s business