JOB CONTEXT
1. Each Store has a number of Departments, which consist of Menswear, Ladies wear, Childrens wear Household, Gift Shop, Play Shop, Coffee Shop, etc. It includes all types of merchandise. There will typically be a number of jobholders within the department, each of whom will tend to specialize in a section or more from one department as sales volumes allow. In addition to this section/s on which the job holder concentrates, in case of exigencies of work requirement, the services of the job holder would be utilized in other departments, stockroom, customer service desk, other Stores at the same location or any other location etc. also.
2. The Sales Associate attends to the Customer effectively and efficiently.
3. Ensures stock level on sales floor is maintained.
JOB CONTENT
Filling up on Stock:
1. The jobholder keeps a check on the levels of stock in his/her section. The jobholder brings the stock from the stock room to the Shop floor.
2. Where stock room stock levels are low, the jobholder will inform the Dept. Manager/ Assistant Manager Operations.
3. To bring/ take merchandise from/ to the delivery van to the Stockroom/ Store.
4. Stock is placed on the racks in the correct positions. Where items are not priced, the Jobholder will check, process and price the Merchandise before placing stock on sale.
5. The jobholder shall ensure that merchandise is laid out as per display principles, . sizes & ratios are maintained.
Till operations:
1. The jobholder operates tills, accepting cash, credit cards and vouchers. When necessary, change will be obtained from cash office under instructions from DM/ AMO of his/ her department.
2. The jobholder shall ensure that efficient and correct billing is done. He/ she is responsible for any till discrepancies.
3. The Job holder has to ensure that he/she always has enough carry bags, stationery, audit rolls and wrapping paper at the till point