The role of a Retail Sales Executive is crucial in driving sales and ensuring customer satisfaction within a retail environment. Here are common roles and responsibilities associated with this position:
1. **Customer Service:**
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and preferences to provide appropriate product recommendations.
- Handle customer inquiries, complaints, and returns with a positive attitude.
2. **Sales and Revenue Generation:**
- Achieve and exceed sales targets and goals set by the management.
- Upsell and cross-sell products to maximize revenue.
3. **Product Knowledge:**
- Stay informed about the features, benefits, and uses of the products or services offered.
- Provide accurate and detailed information to customers about products.
- Conduct product demonstrations when necessary.
4. **Inventory Management:**
- Monitor and manage stock levels on the sales floor.
- Keep track of product trends and suggest reordering when necessary.
- Assist in inventory counting and reconciliation.
5. **Visual Merchandising:**
- Ensure products are displayed attractively and in an organized manner.
6. **Adherence to Policies and Procedures:**
- Follow company policies and procedures related to sales, customer service, and other operational aspects.
- Ensure compliance with security measures to prevent theft and fraud.
7. **Administrative Tasks:**
- Complete paperwork, such as sales reports, accurately and on time.
- Update customer information in the database.
Experience
1 - 3 Years
No. of Openings
2
Education
Higher Secondary, Secondary School, Diploma, Any Bachelor Degree, B.A
Role
Sales Advisor
Industry Type
Jewelry / Gems / Precious Stones
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office