Roles and responsibilities
1. Receiving and processing purchase orders from Sales Force. Process orders via email or phone.
2. Issuing sales transaction invoices.
3. Verifying orders, including customers' information and payment details.
4. Contacting customers by phone or email to answer queries and obtain missing information.
5. Maintaining and updating sales and customer records.
6. Compiling monthly sales reports.
7. Expediting orders through internal liaison.
8. Directing feedback from customers to relevant departments.
9. Identifying new products to add to those on offer.
10. Assess current team processes and procedures, identify opportunities for improvement, and implement them.
11. Develop individual quotas and assign territories for team members.
12. Assess individual performance through observation and measurement, and suggest corrective actions as needed.
13. Supporting the sales department with other administrative tasks, if requested.
14. Check data accuracy in orders and invoices.
15. Liaise with the Logistics department to ensure timely deliveries.
16. Communicate important feedback from customers internally.
17. Ensure sales targets are met and report any deviations.
18. Stay up-to-date with new products and features.
Requirements and skills
Proven work experience as a Sales administrator or Sales support agent
Computing skills and qualifications, including those related to word processing, spreadsheets, and presentations (MS Excel in particular).
Strong numeracy skills
Understanding of sales performance metrics
Ability to maintain a neat and presentable personality
Excellent organizational and multitasking skills, file clerking skills
A team player with high level of dedication
Ability to work under strict deadlines
Certification in Marketing, Sales or relevant field is a plus
Strong oral and written communication skills.
Ability to lead a team to meet quotas.
0 - 1 Years
3 Openings
2.0-4.0 Lac/Yr
Chennai 
Face-to-Face interview
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