About the Role:
We're seeking a motivated and results-oriented Sales Executive to join our dynamic team. You'll play a key role in driving our electronics and home appliance product sales, exceeding customer expectations, and achieving ambitious sales targets.
Responsibilities:
1. Greet and qualify customers, understanding their needs and preferences.
2. Showcase product features and benefits, highlighting how they solve customer problems.
3. Effectively communicate product knowledge and answer customer questions with confidence.
4. Upsell and cross-sell additional products and services to maximize sales potential.
5. Negotiate pricing and terms to close deals and achieve sales targets.
6. Process sales transactions efficiently and accurately.
7. Maintain a clean and organized sales floor, ensuring optimal product presentation.
8. Participate in product training and stay up-to-date on industry trends.
9. Achieve and exceed monthly, quarterly, and annual sales targets.
10. Build strong relationships with customers and foster customer loyalty.
11. Contribute to a positive and collaborative team environment.
Key Requirements (KRAs):
Achieve a minimum monthly sales target
Maintain a customer satisfaction rating
Achieve a closing rate on sales presentations
Key Performance Indicators (KPIs):
1. Monthly sales revenue generated
2. Number of new customer accounts created
3. Average order value
4. Customer satisfaction rating
5. Conversion rate
Qualifications:
1. Excellent communication, interpersonal, and presentation skills
2. Ability to learn quickly