RPA Developer Process Excellence Mumbai

Satvam Consulting Private Limited

Job profile

• Design and implement Quality Management Framework

• Conduct process reviews to eliminate NVAs, improve customer service and first-time-right processing

• Publish process review reports

• Track implementation of recommendations

• Conduct process reviews to control processing errors, transaction outliers

• Conduct Risk Assessment for processes

• Recommend process controls

• Publish process review reports

• Track implementation of process controls

• Conduct RCA for customer complaints, process failures and non-conformance to SOPs

• Design and maintain SOPs

• Review adherence to SOPs

Technical skills: MIS , robotic process automation, SOP

Soft skills: Good communication skills, problem solving, interpersonal skills, analytical thinking, process excellence, strategic thinking

Educational Qualification: Software Engineer, IT

Experience: 2 or more years of relevant experience

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  B.C.A, B.Sc, M.C.A, Any Bachelor Degree, Professional Degree

• Role

  RPA Developer

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office