Greeting guests and responding to queries.
Replacing used towels and other bathroom amenities, such as shampoo and soap.
Sweeping and mopping floors.
Cleaning public areas, such as corridors.
Enters and prepares the room for cleaning.
Dusts the room and furniture.
Replenishes guestroom and bath supplies.
Cleans the bathroom.
Cleans the closet.
Vacuum and rack the carpet.
Checks and secures the rooms.
Replenish amenities according to the operational standards.
Ensure security of guest rooms and privacy of guests
Perform rotation cleaning duties (. steam clean carpets, spring cleaning, super cleaning, etc.) as required
Cleans guest bathroom/bedroom/floor corridor.
Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain, and floor.
Replace facial, toilet tissue, and bathroom amenities in the correct amount and location.
Remove dirty bed linen and makeup the bed with clean linen.
(Food and Accommodation Provided)