Working under the supervision of a manager, the sales associate performs certain tasks, including presenting jewelry, making sales, and inspecting jewelry.
He/she greets and welcomes customers with a warm smile as they enter the jewelry shop, and inquire from them how he/she may assist them.
He/she makes sure to listen to customers’ comments to know exactly what their requirements are and to know the kind of available jewelry sets and pieces that will meet the specific needs of the customer.
He/she is expected to present to customers the jewelry piece that they are looking for and provide them relevant information about the jewelry, including stones, cuts, and setting types.
The jewelry sales associate work description also involves providing information about prices and available deals or discounts to customers to enable them save money on their purchases.
It also involves providing relevant information to customers to enable them make the best buying decision for jewelry pieces or sets, in addition to suggesting complimenting pieces and equally good alternatives.
The role of the sales associate at most jewelry shops also entails leading the customer through the buying process by assisting with wrapping, boxing, and bagging of the items they have purchased.
Jewelry sales associates also perform cashiering duties such as providing the cashier information relating to the weight of a piece or set of jewelry purchased by a customer (this usually involves silver and gold jewelry), and processing credit card and cash transactions.
He/she is also responsible for ensuring that all documentation concerning a piece or set of jewelry are included with the bagged item for delivery to the customer after being purchased, as well as educating customers about guarantees and warrantees of sold items.
To complete the sales process, the associate sends out thank you notes to customers to seek to gain and retain their loyalty, and also send them information about new product arrival r
Experience
1 - 4 Years
No. of Openings
10
Education
Diploma, Higher Secondary, Any Bachelor Degree, Vocational Course
Role
Retail Sales Executive
Industry Type
Jewelry / Gems / Precious Stones
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office