Customer Service: Greet and assist customers in a friendly and approachable manner. Provide information about products, answer questions, and offer recommendations.
Product Knowledge: Maintain in-depth knowledge of the store's product offerings, including features, benefits, pricing, and promotions.
Sales and Upselling: Actively engage with customers to identify their needs and preferences. Recommend and sell products that meet these needs. Upsell or cross-sell additional items to increase sales.
Point of Sale (POS): Operate cash registers and POS systems accurately to process transactions, handle payments, issue receipts, and give change.
Inventory Management: Assist in monitoring and replenishing stock levels on the sales floor. Keep shelves, displays, and racks organized and well-maintained.
Visual Merchandising: Participate in visual merchandising activities such as setting up displays, arranging products, and ensuring a visually appealing shopping environment.
Loss Prevention: Help prevent theft and losses by maintaining awareness of security procedures, monitoring customer activity, and reporting any suspicious behavior.
Returns and Exchanges: Process returns, exchanges, and refunds according to store policies.
Customer Feedback: Gather and convey customer feedback and suggestions to improve the shopping experience and product selection.
Store Opening and Closing: Assist in opening and closing procedures, including ensuring the store is clean and orderly.
Experience
0 - 3 Years
No. of Openings
50
Education
Higher Secondary, Secondary School, Any Bachelor Degree
Role
Retail Executive
Industry Type
Consumer Durables / Home appliance
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office