Waiters are responsible for greeting customers, taking orders, serving food and drinks, and handling payments. They also need to keep tables clean and reset them. Waiters should have excellent customer service, communication, and time-management skills. They should also have knowledge of food and beverage service and preparation.
Waiter Job Description template and pdf with duties [2024] - 100Hires
30 Apr 2024 In summary, a waiter's job involves greeting and seating customers, taking orders, serving food and drinks, handling payments, and cleaning and resetting tables. They need to possess excellent customer service, communication, and time-management skills, as well as knowledge of food and beverage service and preparation.
Here are some of the responsibilities of a waiter:
Greet customers: Waiters typically represent the restaurant when a customer arrives.
Present menus: Waiters should know the menu and provide detailed information when asked.
Take and serve orders: Waiters should take accurate orders using a POS ordering software, order slips, or by memorization.
Make recommendations: Waiters can make recommendations based on customers' preferences, such as up-selling appetizers, desserts, or drinks.
Deliver food and drinks: Waiters should deliver meals and beverages to tables when they have been prepared.
Check on customers: Waiters should ensure that customers are enjoying their meals and take action to correct any problems.
Prepare the bill: Waiters should prepare the bill for tables when requested.
Cash up bills: Waiters should ensure that the correct amount has been paid and administer change to tables if needed.
Some skills and proficiencies that waiters should have include:
Basic math, Verbal communication, Resolve conflict, Teamwork, Persistence, High energy, Sell to customer needs, Thoroughness, Professionalism, and Client relationships.
Some tips for a successful career in hospitality include:
Be welcoming
Be professional
Be clean
Int
Experience
0 - 6 Years
No. of Openings
10
Education
Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course
Role
restaurant waiter
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office