Responsibilities
Scheduling restaurant staff and delegating tasks
Hiring, training, and managing restaurant staff,
Ordering food, alcohol, and cleaning supplies
Supervising the preparation, display, and delivery of food and drinks
Ensuring prompt and friendly customer service
Maintaining quality and service standards
Ensuring all staff are knowledgeable about menu offerings and individual ingredients
Educating staff about potential food allergies and how to make customers aware of these ingredients
Maintaining good relationships with suppliers
Meeting quarterly budgets and quotas
Reducing operational costs
Increasing productivity
Ensuring all staff follow strict personal safety, food safety and food storage guidelines
Supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
Managing inventory
Interacting with restaurant guests to gauge satisfaction and improve customer service
Responding to customer feedback and resolving conflicts effectively
Operating the point-of-sale system, processing payments, and issuing gift cards
Arranging group events and ensuring the restaurant and staff meet service and food expectations
Catering for VIP guests
Authorizing refunds or other equivalent options
Assisting in the development of menu offerings and changes based on costs and customer preferences
Creating innovative promotions and designing marketing materials
Chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations
Handling staff payroll, vacation requests, and other administrative duties related to restaurant operations
Location : United Kingdom
Salary : 26K pounds per annum